Issues loading Cloud Models

#1

Hey there, I have been having issues loading cloud models. I just get this…

Screen Shot 2021-02-01 at 11.41.24 AM
Screen Shot 2021-02-01 at 11.41.24 AM1158×578 22 KB
Nothing really happens. Has worked for me flawlessly in the past.
Thanks!

#2

Hi! Sorry for the delay. It seems that there is a problem that makes the upload empty (0.00 MB). I don’t know what is going wrong a priori. There is one automated error report that might be related. Can you tell me your Windows user name? It shows up in paths, C:\Users\XXX, so I could check. Please reply either here or as a private message if you prefer to keep this information non-public.

#3

I am a mac user. Not sure if there is other information needed?

#4

OK, so that’s not it. Can you open the Ruby console (Window menu), and then try again to upload your model, to see if some error appears there?

#5

This is all I got, nothing really.

Screen Shot 2021-02-08 at 8.36.38 AM
Screen Shot 2021-02-08 at 8.36.38 AM1644×1004 123 KB

#6

SOLUTION:
VrSketch.eu wouldn’t even load then the internet completely quit on me. Rebooted everything, computer, Sketchup etc and everything worked like a charm… FACEPALM not sure why and how it did this because internet worked everywhere else…
Thanks again.